When supporters purchase entries on a Raffle where entries are eligible to win any prize, we've added a collage item view in Checkout to show an image of each prize available. We've added this functionality for Raffles and Sweepstakes to improve the User Experience by accurately representing what the user can win for purchasing entries. 

Before this improvement, when a user purchased entries on an Experience where entries can win any of the prizes, we only showed the image of one prize for the image in Checkout. It confused users and made them believe they were purchasing entries for only the prize corresponding with that image.

Note: When Raffles are set up so that supporters can purchase entries for each prize individually, only the image for that specific prize will show. 

Organizers can now edit additional sections of their Experience even after it has ended. These elements are subsections of the 'Advanced Options' step of Experience setup including: 

• Custom Sections
• FAQs
• Causes
• Sponsors

Suppose the organizer has enabled comments on their Experience and a supporter decides to leave a comment with their transaction. In that case, the system will now automatically check, recognize, and block any messages containing profanity. This improvement will help ensure a family-safe environment on all Experience Pages.

This new percentage-based sharing rewards option allows organizers greater flexibility to provide an incentive that appeals to their supporters and increases the viral possibility of their Experience. 

Users will now have the option to either select a fixed sharing rewards type or a percentage type. The fixed sharing rewards type was our previous functionality, and it will work the same as before. However, if the user chooses the percentage type, the sharing rewards are updated to reflect a percentage of entries based on the action. 

For example, let's say that an organizer uses the percentage-style sharing rewards, and a promoter successfully convinces a friend to donate. Since the organizer set the sharing rewards to 10% for both the promoter and the donor, they both receive one free entry when the donor purchases ten entries. However, if the donor buys 100 entries, they both receive ten bonus entries. 

The percentage-style sharing rewards incentivize donors to purchase more entries upfront to receive more bonus entries at no extra cost. 

Note: Even when the organizer selects 'percentage' for their sharing rewards, the reward for sharing the Experience link on social media will always be a fixed number.

The platform now prevents users segmented as fundraising for their own business (non-charitable) purposes from signing up. 

Here's a screenshot showing which selections in the Start Guide will prevent users from signing up. 

We've updated the Livestream Spotlight empty state design to provide users with a more natural UX and have reduced white space on the Experience Page while in Livestream Mode. Here's an example showing the new design.

The Spotlight tab design is essential because it is the first tab users interact with after the Organizer enables Stream Mode. This change will improve users' interaction with the Livestream interface and their overall first impression of your Experience page.

This improvement adds the Experience ID to the Campaign card on the 'My Campaigns' page of the application. Here's a screenshot that shows the card and the newly added Experience ID on the My Campaigns page.

We've heard from users that the Experience ID can be hard to find on the platform. Therefore, adding it to the Campaign card made the ID more accessible to users to reference it quickly. This change will improve the UX on the platform and make it easier for users to pass on their Campaign ID as information when needed.

This improvement added a new modal that appears when users click "Publish" in Experience Setup. The purpose of this modal is to confirm vital information with the user before they publish their Campaigns, such as the start date and currency type.

Here is a screenshot of the new 'Publish Experience' modal. 

The ability for users to chat in real-time during a Livestream is finally here! 

Users can visit the Experience Page while in Stream Mode, sign up, and chat with others viewing the Livestream. In the same way, Organizers can chat with their supporters directly from the Livestream Studio. 

Here is a breakdown of the essential features coming out with this release:

• Organizers and Supporters can chat with other users during a Livestream
• New Activity Feed messages to highlight supporter transactions
• Built-in profanity filter and spam prevention
• Ability to ban users from chatting

Moving forward, when a supporter deletes their account, the platform will also cancel their recurring donations. 

Previously, when a supporter deleted their account, their recurring donations were still occurring. The platform also converted the deleted user into an 'anonymous' account. Organizers and our Customer Success Team found it challenging to pinpoint how to cancel the user's recurring donation when this occurred. Supporters were also confused because they assumed deleting their accounts would also stop their recurring donations. 

This improvement helps avoid these issues.