dev log 

Update Displayed User for Unauthenticated Donations 

Release Date: March 26, 2026

Previously, when a donor checked out without logging in but used an email already associated with an existing account, the system would automatically replace the name they entered with the name on file for that email. This caused confusion — for example, tickets purchased by different people using the same email address would incorrectly show the name from the original account holder.

The checkout flow has been updated to respect the name entered at the time of checkout. The donation will still be associated with the existing account by email, but the entered name will now be displayed across all user-facing areas including Checkout, Activity Feed, View Donations, Receipts, and Confirmations. Additionally, the first and last name fields will now be disabled for editing in the "Your Information" section if an existing user is detected, to avoid further confusion.

Demo: https://share.zight.com/7KuGL7yG

Prevent Organizers from Deleting Their Account in Certain Scenarios 

Release Date: March 26, 2026

Organizers were previously able to delete their account even while running a live fundraiser, which caused fulfillment problems for raffles, auctions, ticketing, and other campaign types — often requiring the support team to manually issue refunds.

Account deletion via My Account > Edit Profile > Delete Account is now blocked if the organizer has any campaigns in "Started" status. Attempting to delete will show a modal titled "Your Account Has Active Fundraisers" explaining that the account cannot be deleted until active fundraisers are complete, with a link to contact support. The support link uses a mailto for non-RU partners; the team decided to use the email option universally rather than conditionally showing a chat widget, as toggling the widget based on campaign status was deemed potentially confusing for users.

Note that Organizers cannot delete their account in these cases:

• Raffle and Sweepstakes campaigns where the drawing has not yet been completed
• A-Thons that have not been finalized, these are also treated as "live."

Demo: https://share.zight.com/kpu25rnm

Move Bidding Style to Auction Step > Optional Settings 

Release Date: March 26, 2026

The Bidding Style setting had previously been relocated to Advanced Options > Auction Options, but support feedback indicated that organizers were frequently unaware that different bidding styles existed due to that setting being buried. The Bidding Style selection card has been moved back to be more visible — now appearing at the top of the Optional Settings section within the Auction setup step.

Demo: https://share.zight.com/NQu0g1eQ

Added Details for Apple Pay Processing Fees

Release Date: March 26, 2026

When donors used Apple Pay, the processing fee displayed during checkout could differ from the amount actually charged to their card. This happens because card networks like Visa and Amex each carry different processing fee rates, and with standard card entry the app can detect the card brand as the donor types and update the displayed fee accordingly. With Apple Pay, however, the app has no way to know which card the donor has selected until after they have already confirmed payment — meaning the fee shown during checkout may not reflect the actual card used.

Rather than interrupting the Apple Pay flow to force a fee refresh (which would require the donor to confirm payment twice), the checkout UI has been updated with clearer language. The Processing line in the Payment Summary now displays "Up to $X.XX" showing the maximum possible fee based on available card types. A new tooltip icon has also been added next to the processing fee that, when hovered, shows a breakdown of estimated fees by card type so donors understand that the final amount may vary depending on the card used.

Demo: Procesiing fee turn on / Processing fee turn off / ApplePay 

For more information, please contact us partners@rallyup.com.